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6 New Products And Features Announced At Zoomtopia 2020

From the brand-new events platform OnZoom, to security and Zoom Phone updates, here‘s what Zoom CEO Eric Yuan and his team revealed at Zoomtopia 2020.

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Zapps is the new marketplace for applications that can be used to pull up and launch a variety of apps, including collaboration, productivity, education, within the Zoom platform. There are more than 35 launch partners that have worked with the company to build their “Zapps” right into Zoom as of now, including collaboration and file sharing tools such as Asana, Box, Dropbox, and Slack, marketing, sales, and customer service tools including Hubspot, Salesforce, ServiceNow, Slack, SurveyMonkey, Zendesk, and game-based learning platform Kahoot.

Zapps can be launched from right inside a Zoom meeting, chat, webinar, or phone calls. Users can search and add approved Zapps to be integrated directly into their paid or free Zoom accounts. By the end of this year or early next year, developers will also be able to take advantage of Zoom‘s open APIs to create and build their own Zapps that can be submitted to Zoom for testing, approval, hosting, and publishing.

Zapps is now in public beta for U.S.-based users. The company said it has plans to roll out Zapps to international users down the road.

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