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7 Tech Leaders On How COVID-19 Will Accelerate Digital Transformation

CRN asks seven CEOs, channel leaders and executives about how COVID-19 is forcing digital transformation and what 'the new normal' will look like in a post-pandemic world.

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A Whole New World

It’s safe to say that the COVID-19 coronavirus pandemic turned 2020 on its ear. The outbreak sent most businesses scrambling to get many—if not all—employees equipped to work from home in an attempt to slow the spread of the virus as stay-at-home orders and quarantines affected people all over the globe.

Meanwhile, certain segments of the tech industry have boomed. The demand for secure videoconferencing and collaboration tools went through the roof as employees worked remotely but still needed to keep in touch with their colleagues and customers. Networking software, cloud and security products took off, and many IT vendors rolled out more automation capabilities into their offerings to help take some of the pressure off IT teams. And that was just the beginning.

While many companies were already at least dabbling in digital transformation, COVID-19 has made it a requirement. New use cases are popping up, anywhere from nearly every restaurant enabling their websites for takeout orders, to hospitals and physicians relying on telehealth appointments with patients for the first time. Many of the world’s leading tech CEOs, channel leaders and executives don’t think demand for cloud, software and automation will be going away anytime soon. Even if COVID-19 is eliminated or a vaccine becomes available, these executives say that the lessons learned from the coronavirus outbreak will stay with businesses, many of which will most likely keep the door open for at least part-time remote work or even in lieu of offices completely.

CRN spoke with seven tech CEOs, channel leaders and executives to hear their thoughts on how the coronavirus is accelerating digital transformation right now and into the near future, and what the “new normal” will look like. Here’s what they had to say.

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