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Cisco CEO Chuck Robbins’ 10 Boldest Statements From Best Of Breed 2021

‘Software … allows us to move faster, innovate more quickly and allows the customer to actually get to the outcome faster. And if we get it right, it’s better for both our business models because [it provides] more predictability. But we have to get it right because it’s complicated to figure all that out,’ Cisco CEO Chuck Robbins tells an audience of solution providers.

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On Supply Chain Issues

We have the highest demand in over a decade and we can’t ship anything. It’s frustrating. My mom in the South would say if it ain’t the ants, it’s the roaches. No one’s ever seen anything like it. I think it was a combination of a couple things. When the pandemic began, I think most business leaders felt like we’re going to go into a recession and demand was going to fall off. So, everybody sends signals into their supply chain to slow down, and instead, demand actually ramped. And the fact that semiconductors are in everything, refrigerators, cars, it’s an issue.

But it’s not one thing. If it was just semiconductors, that’s easy to sort of say it looks like there’s going to be more capacity on this date, but it’s substrates, it’s power supplies, semiconductors, port capacity, it’s labor, truck drivers--it’s everything. Our current thinking is that we’ll start to see some improvement probably second half of next year, but 2023 is probably when you’re going to see supply and demand balance again, based on what we know today. What we have done is we went out and we put $10 billion into commitments in order to secure supply for us. But I get many escalations a day right now with people who are companies that are in dire straits. We’re trying to prioritize first responders, Department of Defense and regulatory issues. It’s so complicated to try to navigate this right now. We’re doing everything we can.

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