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Cisco CEO Chuck Robbins On Supply Chain, XaaS And The Mission To Integrate And Simplify

Gina Narcisi

‘What we have seen in the partner community is a serious uptake on taking our technology and delivering managed services to the customer. I think the desire for these kinds of services from the customer is real,’ Cisco CEO Chuck Robbins told CRN about the company’s XaaS and managed services push.

With the announcement of Catalyst support on the Meraki platform, how big a deal is it that administrators can manage their network from a single pane of glass from the cloud?

I think it’s a significant milestone and I think it’s just the first phase. Todd [Nightingale, executive vice president and general manager of Cisco’s enterprise networking and cloud business] has done a great job with the organization of getting them here. But there’s a long list of things we’re going to do to leverage that [Meraki] dashboard and help continue to expand it, from monitoring to some level of configuration to looking at the rationalization of platforms over time. There’s a lot of things that will come as a result of it. I’m just really happy we got that out and proud of what they announced.

Partners are saying Cisco is tearing down walls to create a more unified networking story. Do you agree with that assessment?

I think that we’re bringing more offers to the market today that require integration across business units than we ever have, and this is probably a banner day for that. But there’s a lot more coming.

Look at the integrations between ThousandEyes and Talos Threat Intelligence service within AppDynamics. One of the ironic things they figured out is that Webex actually has a lot of analytics about internet performance, so now it’s feeding the [WAN Insights] engine data. Then, you have observability integration with Intersight, and [Nightingale] and Jonathan [Davidson, executive vice president and general manager, Cisco Mass-Scale Infrastructure] are working on private 5G and Wi-Fi 6 stuff together. There’s a lot of cross business unit work going on, and I think it’s a muscle that we’re going to build even more effectively as we go forward.

 
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