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Cisco Partner Experience Platform Turns One: What Partners Need To Know

Gina Narcisi

“We are on this journey to simplify. We want to continue to help our partners simplify the business activity and that they aren’t spending too much time on things that are redundant because we do know that time is money,” Cisco’s José van Dijk tells CRN on the one-year-old Cisco Partner Experience Platform (PXP).

Do you have a goal for when your team will complete the integration into PXP?

No, and I think the reason why I think it’s a no is because we discover new things all the time. When we look at perform and transform and what we need between now and a three- to four-year plan, things evolve. So, there might be things that we’re thinking right now should be immediately eliminated or consolidated, but the view is evolving. I want to make sure that we’re doing the right thing. And I want to make sure we’re looking at user experience. This is very much something that we’re looking at with [Tony Colon, Cisco’s senior vice president of CX, engineering and product incubation] and his organization because he owns the partner experience from that side of the house. So together, we’ve been reviewing each of the tools and [deciding] where we should move them and how they fit into the house. I think the most important thing is that we’re not doing a lift and shift. We’re constantly improving [and] adding more doors to the house.

 
Gina Narcisi

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at gnarcisi@thechannelcompany.com.

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