Cisco Partner Experience Platform Turns One: What Partners Need To Know

September 10, 2021, 12:54 PM EDT

“We are on this journey to simplify. We want to continue to help our partners simplify the business activity and that they aren’t spending too much time on things that are redundant because we do know that time is money,” Cisco’s José van Dijk tells CRN on the one-year-old Cisco Partner Experience Platform (PXP).

What are partners still asking for from the PXP?

I think what our partners are looking for in the next wave is more actionable insights. Tell me what I need to do. Tell me when [it’s time] for renewal, tell me when I have this deal, and based on the buying models of this customer, where I should be growing. Getting that information in the fingertips at the right moment is now what they’re definitely asking for. We’ve gotten fantastic feedback from partners and the uptake is exactly where we want it to be, but of course, we want more! So, we have to move on.

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Gina Narcisi

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at gnarcisi@thechannelcompany.com.