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Cisco’s Jeetu Patel On The Dreaded ‘Second-Class’ Meeting Citizens, Playing Nice With The Competition, And Webex’s Future

Cisco’s collaboration and security leader talks about the 400 new Webex developments in the last six months, remote working challenges, “built-in, not bolted-on” security, and offered a sneak peak into Webex’s roadmap.

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What will the future of Webex look like?

One of the things we are doing is making sure video layouts will change quite a bit over the course of the next few months to allow for really flexible layouts. If I’m in a budget meeting, I really want to see how my CFO or CEO is thinking. I need to make sure [they are] front and center in my view and everyone else can be in the background. You’ll be able to do that [by] drag and drop in the next few months.

The other big area where there will be innovation is … I think there is a lot of possibility around 3D, augmented and virtual reality that can come into play. We’re not ready to talk about that yet but know that’s a general direction we’ll be doing a lot of stuff in.

Then, the amount of insight and analytics we have in the system will get infinitely better as you [see] the insights we give to people and teams working together will get better, while maintaining privacy as the baseline. We’ll be doing a huge amount of investing in AI and a lot more hardware and software integration. We’ve done 400 [new Webex] features from September to February, and just know that we aren’t slowing down.



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