Homepage This page's url is: -crn- Rankings and Research Companies Channelcast Marketing Matters CRNtv Events WOTC Jobs HPE Zone Intel Partner Connect Digital Newsroom Dell Technologies World Newsroom Dell Technologies Newsroom HP Reinvent 2020 Newsroom IBM Newsroom The IoT Integrator Lenovo Newsroom NetApp Data Fabric Intel Tech Provider Zone

Gartner UCaaS Magic Quadrant: The Top 12 Vendors In 2019 As AT&T, Verizon And Others Are Dropped From Report

The 2019 Gartner Magic Quadrant UcaaS report this year includes only players that have UCaaS software application stacks, so seven longtime UCaaS Magic Quadrant providers were dropped this year as four new providers joined.

Back 1   2   3   ... 14 Next


This year, Gartner is only including UCaaS platform vendors that develop their own proprietary UCaaS application stack. The UCaaS provider must have designed and built the UCaaS platform and must upgrade, support and operate it from either its own data center or via a partner's data center. The UCaaS platform provider can either sell services directly or sell through channel partners.

Vendors considered must have a UCaaS product that offers VoIP, audio, videoconferencing and web conferencing, IM/presence and mobility. These features must be either included in the single stack or through an integrated partner. For consideration in the Magic Quadrant, the UCaaS offering must be commercially offered in at least two regions among North America, EMEA, Asia-Pacific and Latin America, which includes Mexico.

Back 1   2   3   ... 14 Next

sponsored resources