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Here’s How Telecom Companies Are Helping Customers During Coronavirus

Gina Narcisi

Wondering what the country’s biggest cable and wireless providers are doing to lend a helping hand to customers during the COVID-19 coronavirus pandemic? Here’s a sampling of what some firms are doing to assist customers who are forced to work from home during this crisis.

Verizon 

Like its competitors, Verizon is helping its customers transition to teleworking and remote learning by signing the pledge and promising not to overcharge customers during the outbreak.

Basking Ridge, N.J.-based Verizon has also increased its capex guidance by $500 million, or nearly 3 percent, to a range of $17.5 to $18.5 billion for this year. The carrier said its additional investment will “accelerate Verizon’s transition to 5G and help support the economy during this period of disruption.”

 
Gina Narcisi

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at gnarcisi@thechannelcompany.com.

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