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Lumen Technologies’ Dave Young On Channel Chief Role And The Carrier’s New Indirect Channel Structure

‘It takes more than Lumen and a customer to be successful here. It takes Lumen, another company, and customer to find shared success. I really think that was very eye opening to me as we began to talk about why we were putting the organization together,’ Dave Young, Lumen’s new SVP of strategic sales, tells CRN.

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Sweeping Change  

The carrier formerly known as CenturyLink is in the midst of a large transformation. As part of that metamorphosis, Lumen Technologies this month revealed plans to divest itself of two parts of its business as it faces some financial headwinds, including its incumbent local exchange carrier (ILEC) business, which includes its consumer, small business, wholesale and mostly copper-served enterprise customers and assets in 20 states to investment management firm Apollo Global Management in a $7.5 billion deal. It’s also divesting its Latin American Business to investment firm Stonepeak for $2.7 billion in another deal that the company said will help it return to revenue growth and leave room for Lumen to invest in strategic business services.

Then, the Monroe, La.-based provider revealed it is shaking up its indirect channel structure. First, the company announced that its channel chief for the last four years, Garrett Gee, would be leaving the business and succeeding him would be Dave Young. Young, who most recently served as senior vice president of Lumen’s Public Sector and Global Hyperscaler business, then stepped into the newly created role within the indirect channel team, senior vice president of Strategic Sales.

Telecom veteran Young has been with Lumen, CenturyLink, and Level 3 Communications for the last 19 years, with plenty of time spend in the Government, Public Sector, and Hyperscaler businesses. He’s also well-versed in enterprise-grade connected security, collaboration, and cloud and edge solutions. Under Young’s leadership, Lumen’s indirect team is being brought together with the company’s System Integrator, Hyperscaler and Digital Ventures groups as a way to help the company better serve end customers through partnership with other providers and partners.

Young virtually sat down with CRN to talk about his new role and why Lumen created his position, his plans to tightly integrate the indirect channel team with other parts of Lumen’s business, and what channel partners should now right now.

Here’s what Young had to say.

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