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PlanetOne: Sentient Platform Closes ‘Grand Canyon’-Sized Gaps In Partner-Supplier Communication

“The breakdown in gaps in communication in the channel ecosystem have been an Achille’s heel in the industry … nobody had ever built the platform to [let] the entire ecosystem see, touch and feel real-time business intelligence, without any heavy lifting,” PlanetOne leaders say of its “game-changing” Sentient platform.

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‘A Labor Of Love’

Master agent PlanetOne spent the last 18 months making its vision for an all-inclusive, analytics-powered partner/supplier/master agent communication platform come alive. The result? Sentient.

Sentient, a “game-changing” AI-based platform, is now generally available to all PlanetOne partners after the company this week completed a beta program with a handful of partners. Sentient was designed in-house and offers PlanetOne partners real-time visibility and account-based business intelligence across their existing base of customers and prospects. MSPs and agents can use the platform starting at deal inception, all the way to post-sale project management, Ted Schuman, Scottsdale, Ariz.-based PlanetOne’s CEO, told CRN.

Schuman, along with his son and Vice President of PlanetOne Jake Schuman, who has been intimately involved in the development of Sentient since its inception, sat down with CRN for an exclusive conversation on the creation and goals of the platform, how it’s putting pressure on competing master agents and distributors, and what PlanetOne partners can immediately expect.

Here’s what PlanetOne’s leaders had to say about Sentient.

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