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The 10 Hottest Collaboration Tools Of 2021

From the largest UCaaS and videoconferencing leaders, to the cloud communications newcomers that are making a splash, here are ten of the hottest collaboration tools on the market in 2021.

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Not Just The Usual Suspects

The adoption of collaboration tools, now a requirement for employees around the globe, reached a fever pitch over the last nearly two years as employees continue to work remotely or return to the office safely. These solutions, which include voice, video, chat, and content sharing, among a slew of other features, are growing more feature-rich by the day as vendors accelerate product development under the heavy weight of customer demand.

Nearly 80 percent of workers used collaboration tools for work in 2021, up from just over half of workers in 2019, an increase of 44 percent since the pandemic began, according to the Gartner Research. What‘s more, the firm predicts that by 2024, in-person meetings will drop from 60 percent of enterprise meetings to 25 percent, a trend that’s being driven by remote working and changing workforce demographics.

Leading collaboration players such as Microsoft with Teams, Zoom, and Cisco with Webex, may have emerged as the frontrunners in this space, but unified communications-as-a-service (UCaaS) and videoconferencing specialists quickly came to play with their own offerings packed with capabilities to help keep teams connected.

From the largest collaboration and videoconferencing leaders, to the UCaaS specialists that have been diligently building out their portfolios with new features, here are 10 of the hottest collaboration tools of 2021.

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