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The 10 Hottest Collaboration Tools Of 2021

Gina Narcisi

From the largest UCaaS and videoconferencing leaders, to the cloud communications newcomers that are making a splash, here are ten of the hottest collaboration tools on the market in 2021.

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Test123

Zoom Phone

Zoom Video Communications has become the undisputed leader in the videoconferencing space, but the industry behemoth also has a cloud-based voice offering that it introduced in 2019 – Zoom Phone -- that‘s been growing in popularity with the master agent and sub agent partner communities.

Zoom Phone is now available in more than 40 countries and territories globally. The offering is available to customers and through partners for a combined voice and video offering and is also available via a simplified voice service plan for businesses with global locations.

The San Jose, Calif.-based company in September launched a reseller program for select partners to sell Zoom Phone Bring Your Own Carrier (BYOC) licenses, which lets enterprises keep their current PSTN service providers by redirecting existing voice circuits to the Zoom Phone cloud, or implement a hybrid solution with Zoom Calling Plans.

 
Gina Narcisi

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at gnarcisi@thechannelcompany.com.

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