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The 10 Hottest Collaboration Tools Of 2021

Gina Narcisi

From the largest UCaaS and videoconferencing leaders, to the cloud communications newcomers that are making a splash, here are ten of the hottest collaboration tools on the market in 2021.

Avaya Cloud Office

Avaya Cloud Office (ACO), the company’s high-performing UC-as-a-service (UCaaS) offering that it created in partnership with cloud UC leader RingCentral, was launched in 2020. Since then, it‘s gained quite a bit of traction with enterprises, according to the company.

ACO powered by RingCentral offers an all-in-one calling, messaging, video conferencing, file sharing and collaboration across any device or user location. The offering is built on RingCentral’s open platform that offers more than 200 pre-built integrations with cloud applications, so users can still use their legacy UC and collaboration tools – including Microsoft Office 365, Salesforce, and Google G-Suite. It can also be packaged with Avaya‘s desk phone line.

ACO is available in more than 13 countries and this year was made available in Austria, Belgium, Germany, Italy, and Spain.

 
Gina Narcisi

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at gnarcisi@thechannelcompany.com.

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