What are your goals for 2019?
My goal for this year to really develop an onboarding process for our partners that gets us in a better position for them understand the value proposition -- Vonage has an unbelievable set of services and solutions, and what we need to do as a company is really spend the time to [help partners] understand what the differentiators are and how they can use that differentiation to get deeper with their customers. The bottom line with partners is, they want to go to market with a company that can help them drive additional revenue to their customer base. There are a lot of companies, so how do they choose which ones are the best and how do we get that mindshare so when they look at an opportunity that Vonage is a good fit for, the first thing that comes to mind is Vonage has a product set that is different from everyone else.
Outside of growing revenue long-term, the short-term is goal is to build much stronger relationships with our partners out there. We need to structure an onboarding process that lets our partners be thought of as an employee, so they can manage and build a quote and onboard that customer to give them a better experience that is far above what they'd get from anyone else. The long-term goal is long-term growth of that customer with Vonage.
