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2019 Annual Report Card Winners: Solution Providers Give Top Grades To Key Vendors

For the 34th year, solution providers scored vendors in 23 product categories based on their performance in product innovation, support, partnership, and managed and cloud services.

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Collaboration: Cisco Systems

Channel Chief: Oliver Tuszik, SVP, Global Partner Organization

Cisco's collaboration lineup includes unified communications, contact center, conferencing and collaboration endpoint products. The company disclosed a plan to unify its on-premises and cloud-based collaboration portfolio, giving users a consistent experience across both environments.

Cisco received an impressive 87.8 score in product innovation, followed by scores of 76.2 in support, 78.9 in partnership, and 74.8 in managed and cloud services, leading to an overall score of 79.8.

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