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2020 Annual Report Card Winners: Solution Providers Give Top Grades To Key Vendors

For the 35th year, solution providers scored vendors in 24 technology categories based on their performance in product innovation, support, partnership, and managed and cloud services.

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Making The Grade

For the 35th year, CRN offered solution providers in North America the opportunity to grade the performance of their IT vendor partners with the CRN Annual Report Card.

Solution providers were asked to score vendors across 24 technology categories, such as cloud storage, converged/hyperconverged infrastructure, industry-standard servers and network security. Partners graded vendors on a total of 21 criteria spanning four categories: product innovation, support, partnership, and managed and cloud services.

In some technology areas a single vendor dominated the scoring, winning top grades across all criteria categories and, in some cases, sweeping all individual criteria. Other technology categories were more competitive with top grades split between two or more vendors with the winning vendor attaining the highest average overall score.

Which IT companies are at the top of their game in the eyes of their channel partners? Read on to find out which vendors earned the highest marks this year.

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