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2020 Annual Report Card Winners: Solution Providers Give Top Grades To Key Vendors

For the 35th year, solution providers scored vendors in 24 technology categories based on their performance in product innovation, support, partnership, and managed and cloud services.

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Multifunction Printers: Lexmark

Channel Chief: Sammy Kinlaw, VP Worldwide Channel, OEM Sales

Global imaging solutions company Lexmark has been expanding its technology portfolio to include products that print, secure and manage information. This year the company made its Cloud Print Management system available through its channel partners.

Lexmark was the winner in multifunction printers with an overall ARC score of 80.4, including scores of 77.8 in support, 79.9 in partnership and 80.4 in managed print services. While Lexmark also took the top average score (82.3) in product innovation, rival Xerox came out on top in the product marketability criteria with a score of 78.6.

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