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2020 Annual Report Card Winners: Solution Providers Give Top Grades To Key Vendors

Rick Whiting

For the 35th year, solution providers scored vendors in 24 technology categories based on their performance in product innovation, support, partnership, and managed and cloud services.

Collaboration: Poly

Channel Chief: Nick Tidd, VP, Global Channel Sales

Plantronics and Polycom rebranded as Poly last year after the former acquired Polycom for $2 billion. In April the videoconferencing giant completed the merger of the two companies’ channel programs into one highly anticipated partner program for their combined 15,000 partners, including solution providers, service providers and IT distributors.

Poly attained an overall ARC score of 82.0 in this category, racking up scores of 78.6 in support, 85.0 in partnership and 72.7 in managed and cloud services. The company’s impressive 90.1 average score for product innovation included grades of 94.7 for richness of product features and functionality and 93.8 for product marketability.

 
Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at rwhiting@thechannelcompany.com.

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