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2020 Annual Report Card Winners: Solution Providers Give Top Grades To Key Vendors

Rick Whiting

For the 35th year, solution providers scored vendors in 24 technology categories based on their performance in product innovation, support, partnership, and managed and cloud services.

Data Protection Software: Datto

Channel Chief: Rob Rae, SVP, Business Development

Datto provides backup and recovery software, PSA and RMM tools, and other products for MSPs and their SMB customers. Datto may launch an initial public offering later this year or in 2021, according to reports in July that the company had confidentially filed for an IPO that could see the company valued at $1 billion.

Datto came out on top in this highly competitive technology category with an overall ARC score of 86.8, thanks to the company’s top scores for support (84.8) and managed and cloud services (84.1). But Datto and StorageCraft Technology tied in partnership with scores of 86.9.

And while Barracuda had the highest average score (90.9) for all product innovation criteria, Veeam’s partners gave that company very impressive grades for product quality and reliability—103.7, one of the highest scores on this year’s ARC—and richness of product features and functionality at 96.7.

 
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