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5 Disaster Recovery Tips To Help Businesses Weather Hurricanes And Other Disasters

CRN talks with several solution providers with experience dealing with hurricanes about preparing their clients and how businesses can improve their chance of surviving natural disasters.

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Take Care Of People

People are the heart of a business, and making sure employees--whether the solution provider's or the customer's people--are safe in the event of a disaster is the top priority, solution providers say.

It's one thing to restore data and applications, but people are the key to recovering a business after a disaster, said Chris Case, president of Sequel Data Systems, an Austin, Texas-based solution provider.

"Where are the employees going to work?" Case told CRN. "They may need virtual desktops or remote workstations, but requirements are all over the map."

Having a plan for what to do with personnel after a disaster is important for any business, but more so for those with a single location, Case said.

"We have customers where, if their building goes down or is inaccessible, they know their business is done," he said. "Their data might be protected, but without access to their building they can't do anything with it."

One way to help a business survive a disaster is to get as much revenue to be recurring as possible given that employees may not be able to return to work quickly if a building goes down, said Bob Bell, director of operations at Integrated Data Technologies, a Lake Park, Fla.-based solution provider.

While many businesses continue to pay employees even when not able to come to work during a disaster, the lost business revenue from hurricanes in Florida over the last 15 years has dropped significantly, Bell told CRN.

"The biggest change is that the business model is moving to managed services and recurring revenue," he said. "If a business is down, but it depends on recurring revenue, that revenue may still be happening."

 
 
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