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20 Things Channel Partners Should Do To Succeed In 2020

We asked the honorees of the Channel Chiefs 2020 list to offer their advice on what solution providers should focus on to succeed this year. Here’s what they had to say.

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Barracuda MSP

Neal Bradbury

VP, MSP Strategic Partnerships

To stay relevant and competitive, MSPs must embrace both IT security and data protection. One common misconception among SMBs is that if they have an MSP partner, they are covered from a security standpoint. MSPs must have regular conversations with customers around the level of security they are providing based on their managed services agreements. In some cases, the MSP must upgrade their customer agreements to provide the desired and/or needed level of protection. And, an important reminder for MSPs, MSSPs and VARs: Practice what you preach and use the tools you sell – you must protect yourself too!

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