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Here’s What 25 Channel Chiefs See As The Keys To Solution Provider Success In 2022

Rick Whiting

Channel executives on the CRN 2022 Channel Chiefs list offer advice to their channel partners on the steps they need to take to be successful this year including adapting to new customer buying practices, obtaining certifications for leading-edge IT, expand their service capabilities and remain flexible in a still-evolving pandemic business environment.

Epicor

Paul Flannery

VP, International Channel Sales

Focus on what they want to become ‘Famous’ for, whether as a digital transformation solution provider, an expert in a specialized technology set or industry focus and support them to achieve that by continuing to build on the three pillars of: Enablement - be experts in the product or solution area; Engagement - develop joint business and marketing plans in focus area through shared goals and insight, working jointly [with] customer to leverage each other‘s strengths; Execution – flawlessly map the customer journey and buying process, qualify in/out quickly and improve win-rate

 

 
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Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at rwhiting@thechannelcompany.com.

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