10 Big Things To Know About The Kaseya Cyberattack
From the largest ransom demand of all-time to a potentially linked attack on Microsoft cloud customer apps via Synnex to how this hack was nearly avoided altogether, here are 10 things to know about the Kaseya cyberattack.
3. Kaseya VSA Down For More Than Four Days
Kaseya expects to restore service to its VSA SaaS remote monitoring and management software late Tuesday, with a patch expected for the on-premises product Wednesday. The company expects to bring its SaaS servers back online between 4 p.m. ET and 7 p.m. ET Tuesday, with a patch for the compromised on-premises version of VSA slated for release within 24 hours of SaaS service restoration.
Both SaaS and on-premises customers will be required to implement a set of systems and network hardening measures prior to restarting their VSA service, said Kaseya, who is devising the requirements in concert with the FBI and the Cybersecurity and Infrastructure Security Agency (CISA). VSA customers will not have access to classic ticketing, classic remote control, and the user portal when service returns.
The restoration of service for the more than 36,000 customers of Kaseya’s flagship VSA product following the ransomware attack has taken significantly longer than expected. Kaseya CEO Fred Voccola said Friday evening that the company expected to restore service to its SaaS customers within the next 24 hours since the SaaS version of the VSA product was never compromised.