10. Helix Self-Service Portal And Cloud Log On-Boarding
Customers historically found it very difficult to get started with FireEye’s Helix platform since there was a lot of work involved and it was very technical, Summers said. But FireEye has now made it so that Helix customers can go to a cloud integration page and select from more than 20 Software-as-a-Service or Infrastructure-as-a-Service providers including Microsoft, Digital Guardian and CrowdStrike, according to Summers.
Cloud log on-boarding allows customers to get up and running in minutes since all they need to do to get access to a dashboard with real, live data is enter the API key to the access log, Summers said. FireEye can now integrate with any product that gives customers access to their logs from the internet via APIs, according to Summers.
Helix is also able to pull in logs from third parties like Sophos and provide more information around hashes or domain names that the company is familiar with, according to Summers. By applying FireEye’s knowledge to the logs, Summers said customers will be able to narrow down their alert funnel and more easily make decisions.
