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10 Lessons Learned From The Biggest Ransomware Attacks

CRN asks technical leaders at IBM Security, Malwarebytes and Symantec about what organizations need to do differently going forward to avoid becoming the victim of ransomware attacks.

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Responding Rapidly Can Help Stem The Bleeding

Corporate America is used to acting in a slow and methodical manner, waiting for data to come in before making any decision and hiring outside consultants to provide their perspective if it's a tough call, according to IBM's Barlow. But when companies are hit with ransomware activity, Barlow said they must be able to make decisions quickly, with limited room, and relying only on the people in the room.

Businesses under siege from a sophisticated cyber adversary do not have to wait for the next staff meeting or for senior executives to return from vacation, according to Barlow. Instead, he said companies must adopt an incident command structure that processes through decisions quickly and is capable of constantly re-evaluating a situation.

Companies that have plans in place to bring in an outside incident response firm are saving more than $1 million if they're able to remediate in 30 days or less, Barlow said. That's because the longer the remediation process takes, Barlow said, the more likely it is that a business will lose additional data and suffer from regulatory or reputational issues.

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