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10 Lessons Learned From The Biggest Ransomware Attacks

CRN asks technical leaders at IBM Security, Malwarebytes and Symantec about what organizations need to do differently going forward to avoid becoming the victim of ransomware attacks.

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Security Awareness Training Can Reduce A Company's Risk

Security awareness training is never going to eliminate risk or make users perfect, but it can reduce risk by teaching users to behave in a more responsive manner, according to Symantec's Haley. The goal is to make users less likely to click on suspicious links or attachments in emails by helping them spot potential irregularities, Haley said.

As part of a phishing simulation, Haley said businesses can send emails out to users with telltale signs of phishing and provide them with education and advice should they click on the suspicious item. It's vital, though, that these simulations never be seen as punishment or an attempt to make fun of people who fail the test.

Phishing simulation programs are quite common today, Haley said, but those that are implemented improperly tend not to last for long because people get mad at the programs. For this reason, Haley said it's essential that the IT department let management know that a phishing simulation is taking place and get them to buy into the program beforehand.

 
 
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