10 Tips For Choosing The Best MSSP For Your Company
From probing the MSSP’s reporting and quality management process to using a third-party adviser to benchmark competing MSSPs on price and scope, here are 10 things customers should consider when selecting an MSSP.
Mastering Managed Security
There has been a shift in the managed security industry over the past two years from identifying and alerting customers to incidents toward building services around the MSSP’s ability to resolve incidents, according to Forrester. Customers should seek MSSPs that can support any type of development model, automate actions and offer remediation support, Forrester said.
Specifically, Forrester said customers should look for MSSPs that understand APIs, provide solutions to the problem of data silos, and are looking to accelerate processes to create efficiency. Quality MSSPs should also be able to analyze, investigate and remediate cloud and application incidents as well as data breaches dating back to 2013, according to Forrester.
As part of Cybersecurity Week 2020, CRN spoke with 10 cybersecurity vendors, solution providers and industry organizations about the most important thing customers should consider when choosing an MSSP. From probing the MSSP’s reporting and quality management process to using a third-party adviser to benchmark competing MSSPs on price and scope, here are 10 tips for choosing the best MSSP.