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10 Tips For Choosing The Best MSSP For Your Company

Michael Novinson

From probing the MSSP’s reporting and quality management process to using a third-party adviser to benchmark competing MSSPs on price and scope, here are 10 things customers should consider when selecting an MSSP.

Look For Ability To Keep Data In A Single Instance

Multitenancy is great in terms of cost and scalability, but issues can arise around data bleed where data jumps from one actor to another, said Morey Haber, chief technology officer and chief information security officer at BeyondTrust. Misconfigurations in multitenant environments can lead to data ending up on a different machine, with MSSPs offering programs that can bridge different instances, he said.

Single instances can be more expensive since the customers have to pay a one-time setup fee for the associated labor, but Haber said it’s extremely valuable when sensitive data is at play. Most MSSPs run multitenant since it’s more cost-effective, and if all the customer is looking for is monitoring and patching-type services, Haber said that’s an acceptable way to go.

Most people think of cloud and SaaS as a multitenant environment, but by opting for a single instance, Haber said customers can take advantage of many of the efficiencies offered by the cloud while still fully protecting their data from leaks or disclosure. BeyondTrust keeps its data in a single instance and still has a small number of functions that are on-premises and nearly impossible to move, Haber said.

 
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