Companies Want To Figure Out Which Automation, ML Tools Live Up To Hype
Humans have become overwhelmed attempting to manually respond to attacks, which has resulted in massive attention being given to automation and machine learning tools, according to Ken Xie, Fortinet's founder, chairman and CEO. Automation and machine learning could work well in certain verticals and for certain applications, but Xie said the environment is very dynamic and changing.
Once threat actors figure out how the machines react, Xie said they will likely change their tactics in response, meaning that organizations must maintain a combination of human and machine involvement. And as more and more good actors adopting artificial intelligence and machine learning, Xie said bad actors will follow in their footsteps.
Businesses looking to adopt more automation and machine learning need to move beyond the marketing message and see how the tools actually perform in tests and evaluations, Xie said. Customers aren't typically able to do this type of testing themselves, Xie said, so the industry needs to have third-party agencies that can help with testing the efficacy of these tools.