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Q&A: Symantec CEO On Split, New Security-Focused Channel Vision And Apple Vs. FBI

Symantec has had a busy year, completing its split, landing a massive strategic investment, and continuing to roll out new products and partner program. CRN caught up with CEO Michael Brown to hear how all these changes affect partners (as well as his thoughts on a few current events).

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The split was a huge milestone for Symantec, but not the end of the turnaround. What comes next?

Going back to the beginning, it was important to do a long-term strategy for the company, which for security means Unified Security. … It was important to figure out what the structure of the company would be, going from a strategy to saying we will focus on security. That started with the separation from Veritas. … We decided to go to business units, so now we have a consumer business unit and an enterprise business unit. … Specifically on the consumer business unit, it was, "How do we change the business model and move all of our customers to a subscription service from the cloud?" We took nine different offerings, and now customers have a choice of one service -- it's much more economical. … The profitability is up dramatically, from about 43 points of operating margin to 56 in the last quarter. It's a huge increase in the strength we see underlying the consumer business.

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