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6 Tanium Features And Partnerships Unveiled At Converge 2020

Michael Novinson

From quantifying endpoint risk to debuting a cloud-hosted platform to forging partnerships with some of the most prestigious IT vendors in the world, here’s a look at six interesting things coming out of Tanium Converge 2020.

2. Salesforce Partnership

Salesforce has a tremendous amount of insight into employees as well as the relationship between workers within an organization, which Hallenbeck said aligns perfectly with the information Tanium can provide around the performance of a user’s IT assets. Combining the power of Salesforce and Tanium means that information can be obtained about both workers as well as the IT assets they’re working on.

Bringing the two companies closer together should help contextualize information and streamline help desk interactions by providing more visibility into the IT assets and endpoints a specific user has access to, he said. Deskside visits from technicians are no longer possible due to COVID-19, meaning that firms are having to FedEx new machines to employees with technology issues, which can eat up a lot of time.

By taking Salesforce’s Work.com IT service management tool and bringing it all the way down to the desktop, Hallenbeck said Tanium should be help to speed up the remediation cycle so that technical issues are properly diagnosed or maybe even fixed during the initial help desk call.

 
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