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From AI To Security: PCM's Stephen Moss On The Solution Provider's 2019 Initiatives

Stephen Moss, president of services for PCM, told CRN that a focus on services and on preparing for future challenges in emerging areas like IoT and artificial intelligence are making the solution provider a much stronger company.

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PCM: Future-proofing The Business

PCM is now No. 25 on the CRN Solution Provider 500 list. That is a far cry from when the El Segundo, Calif.-based was founded in 1987 as PC Mall, a direct marketing and telemarketing seller of computers and peripherals.

Product sales are still a big part of what PCM does, said Stephen Moss, the solution provider's services president, in a wide-ranging conversation with CRN. Moss said that services in all forms are now driving the company's business. Even more important, the company is looking to make emerging technologies like IoT and artificial intelligence go-to drivers of future business, but only after taking the time to build the right internal resources and making sure customers understand the implication of those technologies.

PCM today is nothing like the PCM or PC Mall of only a couple years ago. Click through the slideshow to see an edited version of the interview.

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