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RSA 2020: 10 Ways MSPs Can Improve Ransomware Protection

CRN asks security CEOs, channel chiefs and technical leaders attending RSA 2020 what tools, technologies and strategies MSPs can use to protect themselves from ransomware attacks.

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MSPs Under Siege

Cybercriminals have gone after MSPs with a vengeance in recent months and seized upon the tools they use to manage customer IT systems as vehicles to attack those same customers.

Wipro said in April 2019 that employee accounts had been compromised in a phishing campaign, allowing adversaries to use their systems to launch attacks against at least a dozen of its customers. Then in August, the ConnectWise Control remote access tool was used in a ransomware attack that resulted in portions of 22 Texas town and county networks being locked behind encryption keys.

Now MSPs are looking for ways fight back, keep their names out of the headlines, and avoid putting their customers in jeopardy. CRN spoke with 10 cybersecurity experts at RSA 2020 about how MSPs and MSSPs can leverage everything from threat hunting and multifactor authentication to rapid triage work and the expertise of former CISOs and CTOs as part of their ransomware protection efforts.

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