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CRN Exclusive: NetApp CEO George Kurian On Flash Storage Momentum, Software-Defined Storage Moves, And The Growing Cisco Partnership

NetApp customers have the option of going software-defined storage either as part of hardware or virtual appliances or on the cloud, but they still like to have fully configured storage arrays with support from one vendor, Kurian tells CRN.

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NetApp's product revenue grew very well in the third fiscal quarter, but software and hardware maintenance and services fell year over year. What happened?

The services business is performing according to plan. As we had shared in our last earnings call, the maintenance revenue is the result of a waterfall of both point of sales maintenance contracts sold alongside new products as well as the renewal of service contracts on prior-year product sales. We have shared that maintenance revenue is going through a transition following from the changes in product sales several years ago. And if you start to look forward, deferred revenue is up year on year, which is a sign that maintenance revenue is going to start to turn around.

We feel good about the growth in our installed base and our new product sales and the maintenance contracts sold alongside them, and expect the services business to track positively soon enough.

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