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Dheeraj Pandey On Leaving Nutanix To Start CRM Startup DevRev

‘By creating this low latency, highly social and a very fun platform with DevRev’s CRM, we think we can create the earth’s most customer-centric companies,’ DevRev CEO Dheeraj Pandey tells CRN.

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Will you seek out Nutanix channel partners to partner with DevRev who trust in your experience and knowledge?

Over time, we’ll definitely seek the global system integrators. Especially very large enterprise where they have complex business processes and existing large incumbent tool systems. We definitely believe we’ll have the need for global system integrators.

What’s your message to the channel with hopes of coming out with a product in 2022?

They all need to really brace for, not just the cloud movement, but the code movement. Code is going to drive a lot of things in the future. Secondly, to hone their AI skills. They need to go deeper into the world of artificial intelligence and machine learning, and go help build the world’s best and most customer-centric companies. I think the more they can bring high-end NPS scores and keep the customer churn to a minimum, they will be preparing themselves not just for the subscription economy but also the consumption economy that is upon us.

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