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IBM Services’ David Sun: ‘The Services Part Of The Company Has Always Been Agnostic’

‘Now the players are different. The technology platforms are different. But in terms of an IT services consultant capability, it’s all about how you interact and orchestrate and provide the different value propositions together with your partners,’ David Sun, director of corporate business development for IBM Services, tells CRN in an exclusive interview.

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Behind The Scenes With IBM Services’ David Sun

When it comes to IBM’s vast services capabilities, David Sun has seen it all. Sun, the director of corporate business development for IBM Services, came to IBM 18 years ago when IBM acquired PwC Consulting and is now one of the driving forces behind the organization.

IBM Global Business Services is IBM’s professional services arm and includes two divisions. The first, IBM Global Business Services, provides management and strategy consulting, systems integration and application management services. The second, IBM Global Technology Services, provides services related to infrastructure and cloud. Combined, they brought Big Blue fourth fiscal quarter 2020 revenue of over $10 billion, although that is down slightly over fourth quarter 2019.

As IBM prepares to split into two companies, the IBM Global Business Services business is slated to remain with the “new” IBM, where it will account for over 40 percent of total revenue, and not be part of the “NewCo” managed infrastructure services provider.

Sun told CRN in a wide-ranging conversation that IBM Services remains one of the world’s largest services organizations and remains committed to working in a non-agnostic way with cloud, services and technology from IBM and other vendors. “The services part of the company has always been agnostic,” he said. “We are partners with all of our technologies. We know where we win in all those areas, where we think we differentiate. And those are all important. But from a services perspective, we’re always serving our clients.”

Here’s a look at where IBM Services is heading as IBM prepares to divide the company.

 
 
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