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ServiceNow’s Incoming CEO Bill McDermott On Expanding Downmarket, Potential M&A, And What’s Next

ServiceNow’s incoming CEO Bill McDermott spoke to investors during Wednesday’s after the bell earnings call, outlining his thoughts on the company as it stands and where he would like to take the white-hot product in the near future.

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A New Day At ServiceNow

ServiceNow’s incoming CEO Bill McDermott spoke to investors during Wednesday’s after the bell earnings call, outlining his thoughts on the company as it stands and where he would like to take it in the near future.

“I looked at a lot of things in a lot of sectors,” he said. “This was by far the most interesting, most exciting, the opportunity of a lifetime.”

McDermott – who left a 17-year career with SAP two weeks ago -- and current ServiceNow CEO John Donahoe will transition the company together through the end of the year. Donahoe gave McDermott several endorsements during the hour-long earnings call.

“Bill, almost unique to anyone in the industry, has played for years in almost all these buying centers. I‘ve been so struck during our conversations he sees seams I didn’t even know exist,” said Donahoe, who is leaving to take over Nike. “He knows where all the seams in between the software are, where there is unmet need and opportunity because he has broad experience across all the buying centers in each of these areas. I think he’s going to bring additional insight and energy to these new areas.”

Here’s a rundown of questions that were answered during the earnings call.

 
 
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