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ServiceNow’s Incoming CEO Bill McDermott On Expanding Downmarket, Potential M&A, And What’s Next

ServiceNow’s incoming CEO Bill McDermott spoke to investors during Wednesday’s after the bell earnings call, outlining his thoughts on the company as it stands and where he would like to take the white-hot product in the near future.

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Can you talk to us about your philosophy of balancing investment and growth?

It’s a company with a great platform and enormously successful products and very, very happy customers, the loyal employees part is also significant as John mentioned.

If you put all that together, this is an organic growth story. When you have an organic growth story and you can evolve that over time, there's plenty of growth from the core, on an organic basis,where you can not only grow the revenue at a rate that's pleasing to the capital markets, but also you can expand the margins.

And we can be very discerning as to what tuck-in we may or may not choose to do on that basis because we want to do both. We want to both grow the top line and we want to evolve the margin expansion story of the company because we can.

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