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ServiceNow’s Incoming CEO Bill McDermott On Expanding Downmarket, Potential M&A, And What’s Next

ServiceNow’s incoming CEO Bill McDermott spoke to investors during Wednesday’s after the bell earnings call, outlining his thoughts on the company as it stands and where he would like to take the white-hot product in the near future.

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Why join ServiceNow?

First and foremost, the culture of ServiceNow is truly special. As I think about John Donahoe (pictured) and what he's been able to accomplish and the amazing legacy of Fred Luddy and how he has set the tempo for really humble and hungry employees serving customers in the absolute best way possible, and this idea of making work work better for people.

It's so human and so necessary in today's enterprise, where customers more and more, are looking for a true partner that really deeply cares. Fred brought that to ServiceNow. John continued that proud tradition and it's an honor for me to be humble and hungry and truly honored by this opportunity.

I will give it everything I have.

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