New Citrix Channel Chief On How Partners Will Finally Walk In The Cloud
Finally, the last way partners make money around Citrix is on our software maintenance and hardware maintenance renewals. Our partners get to participate in those renewals.
We don't have that renewal program defined for the cloud yet. Good news is we don't have anybody renewing yet so we're OK from that perspective. In the last four and a half weeks I've been on this job, I didn't want to just slap something together and throw it out there.
So I believe that renewal event is extremely important in the cloud and extremely relevant. In the cloud it's a lot easier for customers not to renew if they're not having success, not having a good user experience. Given we're not managing all those workloads, we have no desire to even try to manage all those workloads, I think there's an opportunity through those managed services, through partners staying close to their customers and making sure they have good, successful implementations, to make sure we get a good renewal -- and that's not lost on me, that's not lost on anyone here at Citrix. So basically my pledge to partners is we'll have this thing figured out by the Synergy time frame [Citrix's conference in May].