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Gartner’s Top 10 Technology Trends For 2020 That Will Shape The Future

The empowered edge, practical blockchain and human augmentation are just a few of the biggest trends in 2020 that will create the largest opportunities over the next decade, according to research firm Gartner.

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Transparency And Traceability

The modern IT world has created a trust crisis, said Gartner, as consumers are now becoming more aware of how their data is being collected and used. Artificial intelligence and machine learning to make autonomous decisions are increasingly used to make decisions in place of humans which drives the need for ideas like explainable AI governance.

By 2025, 30 percent of government and large enterprise contracts for purchase of AI products and services will require the use of explainable and ethical AI, according to Gartner.

Legislation such as European Union’s General Data Protection Regulation is being implemented around the world as people begin to lay the ground rules for organizations. Gartner said transparency and traceability are critical elements to support digital ethics and privacy needs around personal and an organization’s information.

Algorithms is driving everything organizations and consumers do -- from recruiting and buying products to being accepted or rejected for loans and even going to jail. Biased or incorrect algorithms create bad business decisions and risk serious backlash from employees and customers.

 
 
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