Why Audio Consistency Matters More Than Ever As EPOS Drives Return To Office Momentum

In modern workplaces, professionals are using digital tools and platforms to communicate, share, and co-create with colleagues, clients and partners, like never before, as the rhythm of work moves to a different beat. But for elite headset and speakerphone manufacturer, EPOS, clear audio remains the most important part of the collaboration mix, in an ever-evolving technology world.

Today’s workforces are reliant on a diverse mix of communication tools, including clear calls where both sides of the conversation need be heard in optimum quality. Video collaboration tools have gained popularity very quickly, based on high quality picture performance. But it could be argued audio is even more important though, as if you can’t be heard then the communication is over!

Audio pioneers

That’s the view of Robert Moore, EPOS Sales Director, Americas, who explained: “Every interaction matters more than ever, whether on a video call, standard call or collaborating with a colleague. Customer and staff expectations continue to rise where everyone has to remain as professional as possible, to inspire successful and rewarding engagement.”

He continued: “Voice pickup is the number one factor with high quality microphones at the heart of this process. Voice authenticity is crucial for effective and effortless natural conversations – where users feel they are sat in the same room together.”

For more than 115 years EPOS has been at the forefront of audio innovation. Its ‘The Power of Audio’ mantra is an inherent part of the company’s DNA, spearheaded by its pioneering BrainAdapt blueprint.

Brain fatigue

“At EPOS our philosophy and practice of designing products is called BrainAdapt, for the brain and not just the ears. As humans we hear with our ears, but we listen with our brain. This aspect is crucial in creating products that resonate and help users significantly improve their cognitive performance,” Robert emphasized.

“Modern work is noisy. Anything from open offices, working on the go while commuting or at home on calls. When audio is poor the brain works harder to separate speech from noise, which causes listening fatigue and reduced concentration over the day.

“A series of components, such as industry leading voice pickup and hybrid adaptive ANC, are at the heart of our ethos, minimising the amount of energy it takes the brain to process sound. This leads to less fatigue due to less concentration and effort.”

EPOS headsets and speakerphones are suitable for every environment, including open offices. The EPOS IMPACT 1000 flagship series combines native Bluetooth with unrivalled voice pick-up, by employing machine learning to scan surrounding environments 32,000 times per second for the optimum headset audio experience. In addition, it delivers a word accuracy rate higher than 99 out of 100.

Another star performer is the IMPACT 800 headset series; high performance wired devices for desk workers especially in open offices, with industry-leading voice pickup and exceptional ANC for focused conversations.

The return to the office

With more people returning to offices on a regular basis, this inevitably creates more noise that requires more effort to focus. Robert feels a headset has become a vital tool in blocking out unwanted interference but still keeping workers connected with their colleagues.

He highlighted: “Hybrid ANC ensures the best of both worlds, where users can still hear some background sound, as it’s very important not to block out everything and leave them feeling isolated and trapped from the outside world. They might need to hear a fire alarm being triggered or respond to a question being asked by a colleague, for example.”

Robert concluded: “As more teams return to shared spaces, the rhythm of work changes. Conversations are closer and background noise and general random distractions inevitably fluctuate. Minimizing these problems matter most, whether interacting internally or externally with remote colleagues or clients etc.

“Wherever people are working, focus is fragile and being heard matters more than ever. Clarity and concentration have become important daily challenges, not occasional annoyances. Companies need to prioritise a great audio experience to optimize team productivity, mental well-being and engagement to ensure their days run smoother.

“A headset is now business critical for millions of people around the world - and the quality of their equipment really matters to optimize performance, wherever they are working and how they collaborate, to ensure they are not completely drained at the end of their working day.”

Discover more at www.eposaudio.com