Why XDR Is A No-Brainer For Modernizing Your Customers’ Security

Today’s businesses rely on their managed service providers (MSPs) for peace of mind that they are protected against evolving threats.

However, MSPs face a variety of challenges when managing increasingly complex environments. They deal with a patchwork of tools that can be siloed, and this lack of visibility creates gaps in customer security. What’s more, these tools generate an abundance of data that is often fragmented and delivered in many different formats.

The result is teams that are overloaded with alerts and occupied with everyday management activities rather than higher-level, value-generating tasks.

Resolving these issues needs an integrated approach to security that connects the dots, providing telemetry data across multiple security layers and complete visibility.

The XDR advantage

Extended Detection and Response (XDR) provides this. XDR solutions offer a comprehensive view of customer environments by combining data from firewalls, servers, endpoints, networks, and more. This enhances an MSP’s ability to detect and respond to threats efficiently, reducing false positives and allowing security teams to focus on higher value areas.

XDR is also one of the fastest-growing segments in cybersecurity, with a CAGR of nearly 40 percent.

For MSPs, the business case for adopting XDR is strong, as it allows them to bolster customers’ security without adding to operational burden. By adding new security services, boosting customer satisfaction and ensuring you are prepared for future threats, XDR helps you become an indispensable security partner, while increasing your revenue.

How WatchGuard can help

However, unlocking these benefits means choosing the right XDR vendor. Comprehensive threat surface coverage across your customers’ entire environments is a must, including on-premises networks, data centers, firewalls, and the Cloud. Solutions must also be easy to integrate into existing tech stacks and designed with MSPs in mind. In short, XDR should not add to existing workloads, so look for vendors prioritizing alert minimization and response automation capabilities.

ThreatSync Core from WatchGuard is a native XDR solution that equips MSPs with a centralized intelligence and incident response console, consolidating data from across WatchGuard security products in on place. This dashboard unifies visibility for all of their WatchGuard security layers and allows them to prioritize threats and decide how to respond. ThreatSync also enables automatic response to threats, allowing IT teams to quickly block connections, disable user accounts, and isolate endpoints to halt attacks in progress.

For MSPs not yet ready to offer the 24/7 coverage XDR programs require, WatchGuard offers Managed Detection and Response (MDR) services, with a team of cyber security experts on hand with activity monitoring and threat hunting, and detection and investigation.

Want to find out more about ThreatSync Core from WatchGuard? Read the full report here.