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VARBusiness logo By Rick Cook

12:00 AM EDT Mon. Apr. 02, 2007
From the April 02, 2007 issue of VARBusiness
Page 4 of 4

Four ways to make the most of life cycle selling:

1 Learn your prospect's buying cycle.

2 Use events such as vendor product changes or changes in support conditions to trigger customer contact.

3 Encourage multiyear service and maintenance contracts as a defensive measure to protect your customer base.

4 Consider offering managed service contracts for old customer equipment being repurposed for lower priority uses.

 
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