What Are Cloud Customers Looking For?
When asked what capabilities they are looking for in systems integrators, 67 percent of respondents said they wanted flexibility to choose best-in-class cloud service providers to avoid vendor lock-in, while 66 percent said they wanted support to help them determine the right cloud services for enterprise workloads.
Another 64 percent said they wanted a unified self-service catalog for IT resource provisioning, IT process automation and orchestration across a hybrid ecosystem, while 62 percent said they wanted one window of access to manage a hybrid cloud ecosystem.
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