Hewlett-Packard, Palo Alto, Calif., last month rolled out its new HP Upline subscription storage service. The service, based on HP's acquisition of Opelin, is aimed at consumers and small businesses looking to store, share, and remotely access digital content, and migrate files to new PCs. The service provides unlimited storage for an annual subscription of $59, $149, or $299, depending on customer requirements.
However, right after the roll-out, at least one customer reported issues with missing data that had been backed up to Upline, causing HP to temporarily shut down the service.
An HP spokesperson said the company is working direct with customers for now, but plans to implement a channel program in the near future.