Channel News

Products Of The Year 2023: The Finalists

Rick Whiting

CRN staff compiled the top partner-friendly products that launched or were significantly updated over the last year. Now it’s up to solution providers to choose the winners.

Unified Communications – Enterprise:

Unified communications, which integrates VoIP, instant messaging, video conferencing and other communication capabilities through a single interface, has taken on increased importance with more employees working from home and other remote locations.

Unified communications has long been a channel mainstay with solution providers implementing and maintaining UC systems. The rapid adoption of Unified Communications-as-a-Service (UCaaS) – sales are expected to grow at a 16.3 percent CAGR to $118.8 billion globally by 2031 (Allied Market Research) – has provided the channel with significant opportunities.

8x8 eXperience Communications Platform

Cisco Webex Calling

Intermedia Unite

Microsoft Teams

RingCentral RingSense

Zoom One



Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at

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