Q: What kind of demands with sustainability are you seeing from customers, and how can partners help customers on their sustainability journeys?

It’s been really interesting. So I’ve been back at AWS for about a year and a half now. The difference I’ve seen in the last 18 months compared to five, six, seven years ago is that the customer conversations around sustainability is day and night.

It was an occasional conversation about six years ago. Now it’s coming up all the time.

For example, I was in Japan a couple months ago. It was absolutely striking how 75 percent of the conversations I was having—and I’m talking about the CEOs of some of the largest corporations in Japan—that were proactively bringing up and wanting to talk about sustainability.

I was just so surprised. We care a lot about it. I know it’s becoming more important to customers.

Some of the conversations are [about] business but some are also philosophical. It’s values-based.

They’re bringing it up because they care about it and they want to know they’re working with partners who share their values and who also care about it.

So I think between AWS and all of our partner community, it’s just really important to be able to walk the walk and show what we’re doing [around] sustainability and use that to demonstrate that we do have values around that.

You can see this absolutely on the on the rapid ascent. And I think there are going to be more and more end customers who care a lot about this.