Dell Global Alliances Leader Jay Snyder Departs After 20 Years

'Jay has done a great job building the Global Alliances business into the force it is today,' says Dell Technologies President of Global Sales and Customer Operations Bill Scannell in an internal email obtained by CRN.


Dell Technologies Global Alliances leader Jay Snyder (pictured) is leaving the $92 billion infrastructure giant after more than 20 years in various top executive roles.

“Jay has done a great job building the Global Alliances business into the force it is today,” said Bill Scannell, president of Global Sales and Customer Operations at Dell Technologies in an internal email to staff obtained by CRN. “He is a longtime colleague and personal friend, and I wish him the best of luck in future endeavors.”

Snyder will be replaced by fellow longtime Dell EMC veteran Denise Millard, who will assume leadership of the company’s Global Alliances business, effective immediately, according to the internal email. Millard, who previously ran the company’s Global Sales Strategy and Enablement team, first joined EMC in 2000.

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“Denise is a proven leader with vast knowledge of the Dell Sales engine and will continue the strategy in place, help us close the quarter strong and deliver on our commitments,” said Scannell. “Denise is a long-time executive at Dell Technologies and has excelled at a number of roles in her tenure. Most recently she ran the Global Sales Strategy and Enablement team as we successfully scaled our business. Previously she spent nearly 10 years as part of our channel and services partner organizations, where she managed many of our top partner relationships and oversaw the partner advisory board. Denise has extensive knowledge of building and scaling programs to support direct and partner selling motions.”

In the internal email, Scannell provided no reason for Snyder’s departure other than that he has “decided to leave” Dell Technologies after first joining EMC in 1999. Snyder, who was a key figure on stage during large company events such as Dell Technologies World, could not be reached for comment by press time.

Snyder led Dell EMC’s Global Alliances organization since 2015, focusing on bringing differentiated offerings to market through strategic relationships with systems integrators, outsourcers and cloud service providers.

Prior to Dell’s historic acquisition of EMC in 2016 for $67 billion, Snyder ran EMC’s Americas Services organization and was the first chief operations officer of Americas Sales and Customer Operations. He managed 5,000 employees and his position spanned sales and delivery in consulting, professional, education, managed and customer services in the Americas, according to his LinkedIn profile.

Millard also has a long resume with EMC. Her titles at EMC included director of sales strategy and go-to-market, as well as productivity manager for EMC’s Americas Channel Sales, according to her LinkedIn profile.

Snyder will stay on board for the remainder of Dell’s fiscal quarter and will work closely this month with Millard to ensure a smooth transition, according to Scannell.

Dell Technologies’ Global Alliances business is a critical route to market for the worldwide leader in servers, storage and hyperconverged infrastructure, which also owns a majority stake in VMware. The organization works with cloud service providers, strategic outsourcers, systems integrators and vertical industries partners to ensure Dell’s relevance and leadership with these key partners, according to Scannell.

“I have no doubt it will continue to grow under Denise’s leadership,” Scannell said.